From time to time Psyberware will call upon qualified, professional individuals to join the team.

All current opportunities are listed here:

Tech Support Position
Hours: 15 to 20 hours per week, Part Time
Schedule: Flexible,
Hours of operation M-F from 9:00am-8:00pm
Pay: $8/hour
Location: Lincoln

We're a local ISP who has been providing dial-up services for the past 10 years, and DSL services for the past 3 years. We're looking for a technical support representative--someone to answer customer questions, solve their problems, and make them feel good in the process. We provide a high level of customer care, and expect that anyone applying for the job will help uphold those high standards.

Many of our employees have been students working around a school schedule, so we understand balancing work and school.

If you are...

• Focused on the customer, and finding a solution, as your number one goal
• Self-motivated
• Hard-working
• Able to focus on the task at hand
• An interesting person with a friendly and outgoing personality
• Able to work well within a team, and on individual goals
• Attentive to even the slightest detail with unfailing follow-through

And you have...

• Experience with the Internet, and good knowledge of its workings
• Experience with Windows 95/98/ME/XP, and specifically Microsoft Internet Explorer including Outlook Express
• Some UNIX experience (a plus)
• Professional telephone skills, and correct use of the telephone
• Some knowledge of Macintosh OS 9 / OS X (the more the better!)

And you're willing to...

• Handle technical support calls
• Provide sales information and sign up new customers
• Do other misc. office-related tasks as necessary

And you can live up to these standards...

• Quantity of tickets resolved
• Quality of customer care
• Quantity is *not* more important than quality with us

Then Apply!

Email jobs@psyber.com with your resume and availability, including daytime phone number.

• If you email your resume, paste the resume INTO the message body (do not attach it as a separate file).
• No phone calls, please.