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Technical Support

Frequently Asked Questions
  • Why Doesn't My Modem Dial?
  • Why do I get an error message when I try and dial up to Psyberware?
  • I have a 56K modem. Why Why does my 56K Modem Connect At Less Than 56K?
  • Why Do I Get An Error When Trying To Go To A Webpage?
  • I open Internet Explorer but my computer doesn't try and dial up. Why?

Click Here For Answers

There is a lot of information on the Internet about using Internet technology. You will find these pages useful for learning both the basics of Internet use and the more advanced techniques, such as learning to program in Perl or Java.
  • If you would like a live human being to talk to for tech support, see our Contact page for information on contacting us!
  • For information about adding features and such to your account, see our Account page.

Internet Dialup Numbers

We provide dial-up access numbers nationwide, and in some limited areas internationally. However, most of our members access us from the Sacramento and Placer County areas. Our main POPs (dialup numbers) are:

Please verify with your phone company that the call is
local before connecting to any of these numbers.

City
Number
Speed
Auburn
530-217-2426
56K
Folsom
916-235-2426
56K
Lincoln
916-209-2426
56K
Rocklin
916-778-2426
56K
Roseville
916-242-2426
56K
Sacramento
916-233-2426
56K
 

Is your location not listed? Type in your telephone number and then click Search!


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Useful Servers

Whether you're reconfiguring your email program, or just looking to find our home page, you'll often be asked to provide "SMTP" and "POP3" servers. Click here for a complete list of servers, but please don't hesitate to call if you need help.



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